La version de votre navigateur est obsolète. Nous vous recommandons vivement d'actualiser votre navigateur vers la dernière version.

Service Catalog Management (SCM)

 
PMG SCS is designed from the ground up to be the best-of-breed Service Catalog solution on the market. Service Catalog Management is one of the core ITILv3 processes, designed as a critical step toward transforming IT into a true service provider and providing benefits such as:
  • Communicating, in relevant business terms, how your organization supports business goals

  • Improved customer service and satisfaction

  • Improved responsiveness and turnaround times

  • Empowering self-service, efficiencies, and economies of scale.

PMG SCS is natively designed to support. SCM includes the basic functions, including:

  • Creation of the services, titles, descriptions, templates, and attributes,

  • Presentation of the services in a graphical, actionable, role-driven online catalog

  • Ability to support both Business Service Catalog and Technical Service Catalog

  • Easily editable and maintained to ensure current, relevant, and consistent information.

 

For more information, contact us today.