Shared Services Organizations (SSO)

 

PMG Service Catalog Suite empowers Shared Services Organizations (SSOs) to deliver on these key goals:

  • Achieving and measuring economies of scale

  • Effectively measuring service quality and performance (KPIs)

  • Leveraging next generation technology to gain competitive advantage

  • Automate and improve processes to drive out cost and maximize efficiency

Many SSOs leverage best-of-breed tools for their critical processes such as PeopleSoft, SAP, Oracle and the like for e-Procurement, Supplier Relationship Management, Procure-to-Pay (P2P), Accounts Payable and Accounts Receivable. These are powerful “back office” solutions, but do they provide your business users (customers) a better way of working with you? Are you flooded with calls, emails, submitted web-forms and fax requests? How are these requests routed and processed to the right people and systems? How is status communicated to your customer?

PMG brings the technology and business model of ultra-successful e-Commerce juggernauts like Amazon.com to SSOs, so they can operate with the same ease-of-use and efficiency of the online shopping experience with automated fulfillment and out-of-the-box integration with your existing tools. PMG’s Service Catalog Suite provides an instantly customizable e-Commerce web-store with a next-generation Business Process Management Suite (BPMS) drive true end-to-end process and workflow automation for optimal delivery of shared services. So whether you’re are an HR, Finance, IT or other SSO, PMG’s unique solution will help your organization become Best-in-Class with processes that deliver the highest levels of performance that beat industry benchmarks.

According to the English Institute of Chartered Accountants, more than 30% of U.S. Fortune 500 companies have implemented a shared service centre, and are reporting cost savings in their general accounting functions of up to 46%. If you’re SSO is looking to achieve results like these, schedule your free demonstration or contact us today.

PMG SCS integrates with all leading ERP, HRMS, AP, AR and eProcurement products such as Oracle, SAP, PeopleSoft, JD Edwards, Lawson, and Ariba.

 

 

For more information, contact us today.